Privacy policy

Privacy Policy
 Melesio Hospitality respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our booking services. 1. Who We Are Melesio Hospitality is a hospitality management company operating multiple boutique properties on Mykonos Island, Greece. This website is managed by our central office for online bookings and inquiries. 2. What Personal Data We Collect When you use our website or book a stay with us, we may collect the following information: Full name Email address Phone number Address Payment and billing details Passport or ID details (upon check-in, in compliance with Greek law) Booking preferences or special requests IP address and browser information (via cookies and analytics tools) 3. How We Use Your Information We use your data to: Process and manage your reservations Communicate with you regarding your booking Comply with local legal and tax obligations Improve our website and services Send promotional content (only with your consent) 4. Legal Basis for Processing We process your personal data based on: The performance of a contract (your booking) Compliance with legal obligations (e.g., tax and identification regulations) Your consent (e.g., for marketing) Our legitimate interest to operate and improve our services 5. Sharing Your Data We do not sell your data. Your data may be shared with: Payment processors (e.g., Stripe, PayPal) Booking platforms (e.g., Booking.com, Expedia) Local authorities (only when legally required) Trusted service providers (e.g., IT support, marketing tools) All third parties are required to respect the security and confidentiality of your data. 6. Data Retention We retain your data only as long as necessary: Guest information: up to 6 years for tax and legal compliance Marketing consent: until you withdraw your consent Analytics/cookies data: see section on cookies 7. Your Rights Under the GDPR, you have the right to: Access your personal data Correct or update your data Request deletion (“right to be forgotten”) Restrict or object to processing Withdraw consent at any time File a complaint with a supervisory authority To exercise any of these rights, contact us at: [insert contact email] 8. Cookies Our website uses cookies to improve your browsing experience and analyze website traffic. You can manage cookie preferences through your browser settings. For more, see our Cookie Policy. 9. Security We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. However, no online platform is 100% secure. 10. Contact Us If you have questions about this Privacy Policy or how we handle your data, please contact us: Melesio Hospitality Email: melesio.office@gmail.com  Phone: +30 698 079 6286  Location: Mykonos, Greece